After completing a ride, drivers and riders will have the opportunity to evaluate each other with a star rating system, with 5 stars being the best score. The rating average will display a score on each member’s profile that will be viewed by others when two users are matched. Ratings reflect the overall trip experience and could be based on the sense of safety, punctuality and the level of friendliness and interaction between drivers and riders.
Users are allowed to make comments along with the star rating that will only display their name and the first letter of their family name. These comments will not be seen by the person who is being rated, and are used only internally.
We strongly encourage you to rate your partner as this will help build trust between Netlift community members, improve their experience and make it easier for others to decide who to travel with!